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리더십과 개발방법론
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리더십과 개발방법론

  • 조정철
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  • 아이엠에듀
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  • 2019-12-26 출간
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  • 488페이지
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  • 190 X 261 X 20 mm /834g
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  • ISBN 9791162070819
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제 1 장 리더십의 기초 개념과 인간에 대한 이해
제1절 리더십 개념 ······················································································15
1. 리더십이란 ····································································································15
2. 리더십 이론의 발전과정 ···············································································16
3. 리더십 관점 ································································································17
4. 리더십 개발은 ······························································································18
제2절 리더십 효과성 ··················································································22
1. 과업성과 ····································································································22
2. 구성원 태도 ··································································································22
3. 기타의 리더십 효과성 ··················································································26
제3절 이 책의 구성 ····················································································27
[참고] 리더의 인간관(리더십 대상인 인간에 대하여) ·································29

제 2 장 리더의 영향력과 권력의 이해
제1절 리더십과 영향력 ···············································································53
1. 영향력과 권력 ······························································································53
2. 영향력의 원천 ······························································································56
3. 영향력 행사방법 ···························································································57
제2절 리더의 영향력과 반응 ······································································61
1. 켈맨의 영향력에 대한 반응 ·········································································61
2. 유클의 영향력에 대한 반응 ·········································································62
3. 권력에 대한 복종 ·························································································63
4. 반응 정리 ·····································································································66
5. 추가 논의 사항 ·····························································································68
제3절 리더십과 권력 ··················································································70
1. 권력의 개념 ··································································································70
2. 권력의 원천 ··································································································73

제 3 장 조직과 관리의 이해
제1절 조직의 기초 개념 ·············································································79
1. 조직의 개념 ··································································································79
2. 조직유형 ·······································································································81
제2절 조직의 기원과 이론의 발전사 ··························································85
1. 기업 조직 탄생 이전 ····················································································85
2. 고전적 조직이론 ···························································································86
3. 현대적 조직이론 ···························································································92
제3절 관리와 리더십 ··················································································99
1. 관리와 관리자 역할 ······················································································99
2. 리더십과 관리 ····························································································114

제 4 장 의사소통
제1절 의사소통의 개념과 중요성 ·····························································123
1. 의사소통의 개념 ·························································································123
2. 의사소통의 중요성 ·····················································································125
3. 의사소통의 과정모델과 구성요소 ·······························································127
제2절 의사소통의 특징 및 유형 ·······························································131
1. 의사소통의 특징 ·························································································131
2. 공식적 의사소통 ·························································································132
3. 비공식적 의사소통 ·····················································································134
4. 매체의 정보충실도 ·····················································································137
제3절 의사소통의 경로 ·············································································140
1. 의사소통 네트워크 ·····················································································140
2. 의사소통 경로 ····························································································141
제4절 효과적인 의사소통 ·········································································145
1. 의사소통의 원칙 ·························································································145
2. 효과적인 의사소통을 위한 7Cs 전략 ························································148
3. 효과적인 커뮤니케이션 방법 ······································································151
4. 효과적인 커뮤니케이션의 이점 ··································································161

제 5 장 리더십과 동기부여
제1절 유기체의 동기 행동 ········································································165
1. 동기가 생기는 힘의 방향에 따라 ······························································165
2. 동기가 생기는 원인에 따라 ·······································································165
3. 동기연구의 관점들 ·····················································································166
제2절 동기부여 이론의 발전 ····································································168
1. 동기부여 함수 ····························································································168
2. 산업혁명과 경영학의 발전 ·········································································169
3. 인간중심의 동기부여 방식 대두 ································································170
제3절 경영학의 발전과정에서 고전적 동기부여 ·······································172
1. 테일러의 과학적 관리법 ·············································································172
2. 호손실험 ·····································································································177
[참고] 한국 직장인의 업무동기와 지속적 몰입 ········································182

제 6 장 동기부여이론(욕구이론과 과정이론)
제1절 욕구이론 ·························································································188
1. 매슬로우의 욕구계층이론 ···········································································188
2. 앨더퍼의 ERG이론 ·····················································································192
3. 허즈버그의 이 요인(two-factor)이론 ······················································194
4. 맥클러런드의 인간동기이론 ·······································································198
제2절 과정이론 ·························································································202
1. 브롬의 기대이론 ·························································································202
2. 공정성 이론 ································································································206
3. 목표설정이론 ······························································································212
4. 자기결정이론 ······························································································217

제 7 장 행동(강화)이론
제1절 고전적 조건화와 도구적 조건화 ·····················································227
1. 고전적 조건화 ····························································································228
2. 도구적 조건화 ····························································································231
제2절 조작적 조건화 ················································································234
제3절 강화이론과 행동수정 ······································································239
1. 행동수정과 강화유형 ··················································································239
2. 강화 스케줄 ································································································242
제4절 경영현장에서 행동(강화)이론 적용 ·················································245
1. 광고 ············································································································245
2. 셀프 매니지먼트 ·························································································245
3. 목표에 의한 관리(MBO) ············································································246
4. 보상주기 ·····································································································247
5. 조직성과 관리 ····························································································247

제 8 장 전통적 리더십 이론
제1절 리더십 특성이론 ·············································································251
1. 리더의 특성요인 연구 ················································································252
2. 성격 5요인 ·································································································254
3. 특성연구의 요약과 시사점 등 ····································································255
제2절 리더십 행동이론 ·············································································257
1. 오하이오 주립대학(OSU)의 리더십연구 ····················································258
2. 미시간 대학의 리더십 연구 ·······································································260
3. 브레이크와 무톤의 리더십 격자 모델 ·······················································261
4. 행동연구의 요약과 시사점 등 ····································································264
제3절 리더십 상황이론 ·············································································266
1. 피들러의 상황적합 이론 ·············································································268
2. 하우스의 경로-목표이론 ············································································272
3. 허시와 블랜차드의 성숙도이론 ··································································278

제 9 장 리더십과 자기통제
제1절 리더십 대체이론 ·············································································287
1. 리더십 대체이론의 정의 ·············································································287
2. 리더십을 대체하는 상황변수 ······································································288
3. 적용사례 ·····································································································289
제2절 셀프매니지먼트 ···············································································290
1. 리더십 효과와 구성원의 참여 ····································································290
2. 구성원의 셀프매니지먼트 ···········································································292
제3절 셀프 리더십 ····················································································297
1. 조직통제시스템과 자기통제시스템 ·····························································297
2. 셀프리더십의 이론적 배경과 개념 ·····························································298
3. 셀프 리더십 전략 ·······················································································303
4. 셀프리더십 시사점 ····················································································307
제4절 수퍼리더십 ······················································································309
1. 수퍼리더십 ································································································310
2. 수퍼리더십 셀프리더십 만들기 ··································································311
3. 수퍼리더십 증진과 시사점 ·········································································313

제 10 장 서번트 리더십
제1절 서번트 리더십의 개념 ····································································319
1. 서번트 리더십은 ·························································································319
2. 서번트 리더십의 구성요인 ·········································································320
제2절 서번트 리더십과 다른 리더십 이론 비교 ·······································326
1. 전통적 리더십과 서번트 리더십 ······························································326
2. 서번트 리더십과 변혁적 리더십 ································································327
제3절 서번트 리더십 실천 ········································································332
1. 서번트 리더십 실천과 시사점 등 ······························································332
2. 기업 경영모델로서 서번트 리더십：사우스웨스트 항공사 ························333
3. 서번트 리더십 실천 사례：실화를 바탕으로 했던 명화 ···························336

제 11 장 카리스마와 변혁적 리더십
제1절 카리스마와 카리스마적 리더십 ······················································339
1. 전통적 카리스마의 이해 ·············································································339
2. 하우스의 카리스마 리더십 이론 ······························································342
3. 카리스마적 리더십에 대한 귀인이론 ·························································346
4. 샤미르의 자아개념이론 ··············································································349
제2절 카리스마 리더십과 이슈 ·································································355
1. 카리스마 원격모델과 근접모델 ··································································355
2. 카리스마의 긍정성과 부정성 ······································································356
제3절 변혁적 리더십 ················································································358
1. 변혁적 리더십 이론 ····················································································358
2. 이론의 문제점과 시사점 ·············································································366

제 12 장 리더십과 역량
제1절 역량 ································································································371
1. 역량의 등장과 발전과정 ·············································································371
2. 역량의 개념 ································································································372
3. 역량의 구성요소와 특성 ·············································································373
4. 역량과 성과간의 관계 ················································································375
제2절 역량의 활용 ····················································································376
1. 역량모델 개발 ····························································································376
2. 역량모델과 역량사전 ··················································································378
3. 역량모델 구축 시 유의점 ···········································································380
4. 역량모델의 활용 ·························································································381
제3절 리더십 역량모델 ·············································································382
1. 리더의 일반 역량모델 ················································································382
2. 리더의 계층별 차별역량 모델 ····································································384
3. 역량모델 추출과 고려사항 ·········································································387

제 13 장 리더십 개발
제1절 리더십 개발의 기초개념 ·································································391
1. 리더십 개발은 ···························································································391
2. 리더십 개발 동향 ·······················································································393
3. 리더십 개발단계와 효과적인 훈련설계 ······················································394
제2절 성공적인 리더십 개발 ····································································397
1. 리더 개발과 리더십 개발의 차이점 ···························································397
2. 리더십 개발을 위한 14가지 원칙 ······························································401
3. 리더십개발의 성공요인 ·············································································403
제3절 리더십 훈련 기법 ···········································································406
1. 리더십 개발과 경험학습 ·············································································406
2. 사례연구 ·····································································································416
3. 행동모델링 ··································································································419
4. 비즈니스 게임과 시뮬레이션 ······································································421
5. 리더십개발 도구들 ·····················································································422

제 14 장 리더의 필요조건
제1절 기업가 정신 ····················································································430
1. 기업가 정신 ································································································430
2. 성공한 리더의 기업가정신 ·········································································431
3. 글로벌 기업의 CEO ···················································································434
제2절 성공하는 리더의 자질과 특성 ························································439
1. 리더의 자질 ································································································440
2. 21C 글로벌 리더 육성 ···············································································443
3. GE의 핵심인재 개발 사례 ·········································································452
참고문헌 ····································································································461

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